Cibo Contact support
Cibo / Account help

Your account.
Your choice.

You can request deletion of your Cibo account and associated data in the app or by email.

Have a Premium subscription?

Deleting your account does not cancel store billing. Manage or cancel your subscription separately in Google Play or your Apple account settings.

01 / IN THE APP

Delete from your profile

  1. Open Cibo and sign in.
  2. Open Your Profile.
  3. Select Delete your Account and confirm.

Access is disabled and background deletion begins.

02 / BY EMAIL

Ask us to delete it

Email support@getcibo.com, preferably from the address linked to your Cibo account. Include your account email and sign-in method.

Request account deletion

We may need to verify ownership before deleting data. Never send your password or verification codes. If the button does not open your email app, send a message to the address above with the subject “Cibo account deletion request”.

What happens to your data?

Deletion removes your account and associated recipes, collections, grocery lists, sessions, notification registrations, linked provider grants and owned media through background cleanup. Shared ingredient and equipment illustrations remain.

Deletion is not instantaneous. Backup copies, provider records and information needed for security, legal obligations or transaction disputes may be retained under separate rules. Contact us for the status of your request or details about a specific record.

Detailed extraction performance records have a 90-day expiry and daily summaries a 365-day expiry. These are separate from account and library deletion and do not establish a retention period for every backup, log or provider record. See our privacy policy for more information.

You can also delete individual recipes, collections or grocery lists in the app without deleting your account. Uninstalling Cibo does not delete your server account.